MassMailer Help Center
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Does MassMailer support Salesforce Professional Edition?
How does your product support work ?
How do I upgrade to the latest version of MassMailer
How do I know which Salesforce edition are we using?
Why is it showing "URL No Longer Exists" when I open MassMailer Statistics Record?
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How do I get started with the trial ?
What is the trial period ? and can we extend it ?
How do I get my MassMailer email plan account ?
Can you help with the trial setup and how long will it take ?
Do you provide a trial for Email Verify feature?
Why is that I don't see any MassMailer Email Status related list records ?
What does "Invalid Contact" or "Invalid Lead" mean and when is it set to "true" ?
What all email notification events you capture and what do they mean ?
Does MassMailer support 'unsubscribe' feature ?
Does MassMailer track email status and statistics?
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What all merge fields not supported by MassMailer Campaign?
Can we schedule a campaign or mass email for a later time?
What is the purpose of “Send Test” button on the 'Schedule Via MassMailer' page for Campaign ?
Do We need to create a campaign every time if the campaign members are same ?
Does MassMailer support Bcc feature?
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What all merge Fields not supported by MassMailer Mass Email Wizard?
Why emails are not sending to some of recipients in wizard ?
How to create MassMailer List Views?
One Off Features
Does MassaMailer support one-off email to any particular lead or contact?
Report for MassMailer Email Status Events for Leads / Contacts / Campaign
Email Verifier Features
What all verification status values are provided when I try to verify a contact or a lead?
What instances does the lead or contact gets flagged as Invalid when I verify
How does the Email Verify process work ?
Do you suppress invalid emails automatically from sending emails in MassMailer
How to setup Alerts for Email Usage Limit and Email Statistics?
Can we attach files to the emails ?
Subscription & Pricing
Do we need to buy MassMailer App for all our Salesforce users ?
How does the pricing work ?
Can I go with monthly billing ?
How do I cancel my subscription ?
How does the subscription renewal work ?
Billing & Payments
How do I make the payment ?
How do I update my credit card or billing information ?
What is the pricing for MassMailer Email Verifier and how does it work for volume verifications?
How does MassMailer app pricing work?
How to white label my domain and validate in MassMailer using SendGrid interface?
How to white label email links and validate in MassMailer using SendGrid interface?
Email Deliverability & Best Practices
What is the Dedicated IP warm up schedule?
How to test Email Deliverability and take any action?
Spammy words to avoid
Why is my mass email going to spam folder?
Does MassMailer support HTML templates?
How to Design Email Templates and Insert Images?
How to add Images to Email Templates in Salesforce Classic?
How do I make Email Template Editor Read Only in the MassMailer Email Wizard
Why is the MassMailer Email Template Editor is not showing up?
Salesforce Process Builder Email Alerts
How to Send, Log & Track Email Alerts through Process Builder using MassMailer
How to Send, Log & Track Email Alerts to Opportunity Contact Roles through Process Builder using MassMailer
How to embed a File Link in the Email Template and track it?
How to create SendGrid API Key
Does MassMailer provide Developer APIs
How to remove Unsubscribe Link From Emails
How to suppress Email Opt Out feature in MassMailer?
What does Spamreport Email Event means?
How to suppress logging some of the Email Events
Does MassMailer support Salesforce Lightning
Does MassMailer support Salesforce Communities
Email Subscription Groups
Does MassMailer support Email Subscription Groups?
Does MassMailer let the Users set Email Preferences?