Common Features

Common Features

Does MassMailer create email Activity History ?
Yes, MassMailer does create Activity History on the Leads or Contacts by default.
Sat, 24 Jun, 2017 at 5:27 PM
Can we create any custom reports for MassMailer statistics and status values ?
Yes, you can easily create any custom report needed using Salesforce reporting feature.
Sat, 24 Jun, 2017 at 5:33 PM
What type of email templates MassMailer support ?
MassMailer supports both HTML and Text based email templates. Currently MassMailer supports Salesforce Email Templates. You can also build templates outside...
Thu, 27 Jul, 2017 at 4:30 PM
Why Email are not sent even though they are scheduled?
By some reason if the email are not sent even though Email campaign is scheduled, you can follow the instruction below to rectify the issue. Click on se...
Tue, 18 Jul, 2017 at 5:35 PM
How to grant Salesforce login access to MassMailer Support team?
In order to looking into your issue or upgrade you to the latest version we require your Salesforce org login access. Please follow the instructions in ...
Wed, 9 May, 2018 at 2:03 PM
How to enable unsubscribe feature and edit the unsubscribe text
MassMailer adds automatic subscription management links to the bottom of emails. MassMailer will keep track of these unsubscribes and ensure these users don...
Tue, 30 Oct, 2018 at 12:59 PM