What to do when the original user who configured MassMailer is inactive? : MassMailer Help Center

What to do when the original user who configured MassMailer is inactive? Print

Modified on: Thu, 26 Aug, 2021 at 5:34 PM

1) If the original Salesforce user who installed and configured MassMailer is inactive, you have to reassign that license to a new Salesforce Admin user by going to MassMailer Setup -> Users

2) Once you have assigned a new MassMailer Admin user, now you should go to Salesforce Setup -> Scheduled Jobs -> Identify the following scheduled jobs and delete them all.

3) Now, go back to MassMailer Setup -> Finish -> click on the Finish button.

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What to do when the original user who configured MassMailer is inactive? Print

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