General
No, unfortunately MassMailer doesn't support Professional Edition, you will need Enterprise or Unlimited Edition.
Sat, 24 Jun, 2017 at 4:47 PM
MassMailer supports only the objects that have a field of type, "email". Here is an article that explains how to auto-populate an email field base...
Tue, 16 Jun, 2020 at 11:05 AM
We provide a free install and configuration support during pacific standard business hours, 9am-5pm Mon-Fri. We provide both phone and email support. If nee...
Tue, 6 Feb, 2018 at 11:52 AM
MassMailer does support Enterprise and Unlimited Editions. In order to know the Salesforce Edition please follow the below steps. Click on Setup--&g...
Thu, 27 Jul, 2017 at 2:10 PM
Please follow the below link to resolve this issue https://help.salesforce.com/articleView?id=000230608&type=1
Thu, 27 Jul, 2017 at 2:13 PM
Once if you uninstall the MassMailer Application then you will lose all MassMailer related data.
Thu, 27 Jul, 2017 at 2:15 PM
Your can follow one of these methods mentioned below to verify which version of Salesforce your company is on. Method 1: Log into Salesforce from a...
Wed, 29 Nov, 2017 at 12:38 PM
Your Salesforce Organization ID is the unique identifier for your Salesforce identity. Include this ID when opening cases with MassMailer Support. The O...
Fri, 28 Sep, 2018 at 2:34 PM
Follow the instructions below in order to reset the password in MassMailer. Step 1: Navigate to MassMailer app in Salesforce -> MassMailer Setup -&...
Fri, 2 Aug, 2019 at 7:28 AM
Click here to upgrade to the latest version of MassMailer. Follow the instructions and make sure you install it for all the users. Once the app is i...
Mon, 24 Feb, 2020 at 2:29 PM