Email Tracking

This folder has all the articles related to Email Tracking

How to remove Unsubscribe Link From Emails
The following section describes the process in the newer edition of MassMailer. Navigate to MassMailer App -> 'MassMailer Setup' Tab ->...
Tue, 14 Jan, 2020 at 7:33 PM
How to suppress Email Opt Out feature in MassMailer?
Following feature is meant for those customers who actually send Transactional emails and they don’t want to suppress their transactional emails to those...
Mon, 16 Apr, 2018 at 4:15 PM
Why is that I don't see any MassMailer Email Status related list records ?
Why is it that I don't see any MassMailer Email Status-related list records? The following fix may help fix the issue as there could be several oth...
Sun, 27 Mar, 2022 at 11:51 PM
What does Spamreport Email Event means?
Spam Reports are triggered when a customer clicks the spam button or puts your email in their spam folder (check the definition below) within their email cl...
Mon, 30 Apr, 2018 at 10:28 AM
What all email notification events MassMailer capture's and what do they mean ?
The following article explains the events that are captured under MassMailer Mass Email Status related list. As you know MassMailer uses the SendGrid email ...
Mon, 8 Aug, 2022 at 11:52 PM
How to suppress logging some of the Email Events
Navigate to MassMailer Setup -> Tracking Settings. Tracking Settings. Navigate to Suppress Email Event Log In->and select the 'E...
Mon, 28 Mar, 2022 at 12:00 AM
How to custom position the global unsubscribe link in any email template?
By default, MassMailer adds an unsubscribe link at the bottom of the email. If you are looking to custom position the unsubscribe link in your emails, you n...
Fri, 17 Apr, 2020 at 2:52 PM
Can we build a custom unsubscribe landing page? Can that be in a different language other than English?
Yes, you can build your own landing page that displays your own custom content in any format and in any language. You just need to build your own HTML code ...
Wed, 21 Nov, 2018 at 11:33 AM
How to resubscribe or re opt-in a lead or contact to emails in Salesforce?
NEW EDITION: The following instructions are meant for the NEWER EDITION OF MASSMAILER. Navigate to the 'MassMailer App -> MassMailer Suppres...
Mon, 22 Jun, 2020 at 2:26 PM
Does MassMailer support 'unsubscribe' feature ?
Yes, MassMailer does support the 'unsubscribe' feature. Whenever the recipient clicks on the 'Unsubscribe' link then 'Email Opt Out...
Sat, 24 Jun, 2017 at 4:54 PM