Common Features
Common Features
We partnered with SendGrid which is a No. 1 and trusted email delivery platform. Behind the scenes we send emails through SendGrid and don't host any em...
Sat, 24 Jun, 2017 at 5:01 PM
Currently we support only basic HTML editing but not an advanced drag and drop editor. We have plans to implement an advanced drag and drop editor. We will ...
Sat, 24 Jun, 2017 at 5:06 PM
Yes, you can send emails on behalf of the 'Record Owner', or 'Logged-In User', or 'Global Sender' (set in MassMailer Settings), or &...
Sat, 24 Jun, 2017 at 5:10 PM
Yes, MassMailer supports both CUSTOM HTML (without using Classic Letterhead) and TEXT based Salesforce Classic Email Templates. You can leverage the templat...
Mon, 30 Mar, 2020 at 4:22 PM
By some reason if the email are not sent even though Email campaign is scheduled, you can follow the instruction below to rectify the issue. Click on se...
Tue, 18 Jul, 2017 at 5:35 PM
In order to looking into your issue or upgrade you to the latest version we require your Salesforce org login access. Please follow the instructions in ...
Thu, 25 Apr, 2019 at 9:05 AM
Follow the instructions below to delete a scheduled mass email in MassMailer for Salesforce. Navigate to Salesforce Setup -> Quick Find 'Schedule...
Tue, 2 Oct, 2018 at 6:51 PM
You can remove the MassMailer Ad that gets displayed at the final step of Mass Email Wizard by following the steps below. Navigate to Salesforce Setup -...
Wed, 6 Feb, 2019 at 7:10 PM
This article applies only to the new MassMailer edition. You have an option to Bcc in MassMailer to any email address that is configured in the MassMail...
Tue, 31 Dec, 2019 at 2:04 PM
You can suppress/remove duplicate emails from the mass email by following the steps below. If you are using Salesforce Campaign to send emails, you can achi...
Mon, 6 Jan, 2020 at 3:35 PM